Returns & Exchanges
At Bend The Trend, we want you to love your purchase; however, if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all eligible items. Please ensure products are in their original condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the products in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt until your refund is processed within 5-7 business days.